My name is Michael Cowan. I am an ASE Advanced Level Master Certified Technician with more than 20 years in the business. I offer mobile vehicle repair services for most major non diesel vehicle brands including hybrids! From replacing a dead battery, fuel run out, or you locked your keys in the car, yes we can do that too! Mybrokencarepair.com llc focuses on fixing your car! I offer up front pricing that is competitive with brick and mortar repair shops. I warranty all repairs consistent with the manufacturer, and don't mark up parts! That means the parts cost the same if you get them, or I get them! My vehicle inspections include pictures and video. Transparency and honesty are some of the core values held at mybrokencarepair.com llc
I have been a dealership employed master diagnostic technician and technician trainer/ mentor for over 13 years, and have over 10 years of heavy equipment industrial fleet maintenance, diagnostics, and repair. I started Mybrokencarepair.com llc this year because many dealerships and shops have been bought out by large corporations then changed into a high volume service platform that encourages technician short cuts not providing the services customers think they are paying for. The platform puts sales over service. That's not the way I want to do business.
I started this business as a way to help people that really need it, and give back to the community. My core values are honesty, integrity, and transparency. The main goal is to always try to do the right thing, regardless of the cost. For many people, their vehicle is their livelihood. I treat all my customers like family and perform the repairs as if it were my own vehicle. No nonsense, no unnecessary upselling, just what your car needs, and why.